The Virtual World At Your Service
Are you a small business owner or entrepreneur? Overwhelmed because you are working and answering your phones? Always on the go and dealing with clients face to face? Or, are you simply looking to expand and need the extra hand? Look no further, Allocate Answering Service is designed with you in mind.
"Excellent service and marketing with Katrina"
Small businesses will lose a customer to “big business” due to poor customer service and lack of initial response. Customers do not want to be directed to an answering machine or an automated system when they call. With Allocate, we believe in the importance of person to person interacting!
Live Receptionist with Voicemail (Bilingual)
Messages relayed in real time or at designated daily times per your choice. Messages are detailed so that you do not blindly call
Calls Answered & Messages Relayed
We recognize that all your calls are important but per your request we will screen and route calls of your preference directly to you. This will allow you the ability to prioritize your time and provide you the
opportunity to focus on calls that increase productivity.
This script allows us to answer the phone in the professional manner of your choice and tells us what
information you need from each caller to ensure a successful callback from you.
We familiarize ourselves with your product and services so that when clients call with interest we can answer questions on your behalf, give them pricing, direct them to the website and assist with any orders.
Marketing & Sales Support
Per your request, we can offer solutions to disgruntled customers to de-escalate situations and prevent the loss of your customer/revenue.
Customer Service Resolution
At Allocate we are able to maintain positive professional relationships with customers & vendors- With our superior customer service skills we make sure that each and ever caller feels like they receive the
personal attention they need!
(available with request) (additional fee required)
Live 24 hr Assistant
We understand that sometimes you are just to busy to call a client back and in truth if they reach you...they will likely take up a lot of your time. In order to prevent this, you can call, text, or email your agent with a response to relay to the client and we will gladly and professionally do so.